RETURN POLICY

Welcome to mildcedar.shop. To ensure your shopping experience, please carefully read the following return and refund policy before purchasing.

Due to ongoing losses, the merchant has decided to clear out inventory at a loss. Currently, the store mainly offers discounted stock items.

I. Return Period

Users can apply for returns within 30 days of receiving the goods. Applications submitted after 30 days will not be accepted.

Please ensure the goods meet the return conditions before applying for a return and contact customer service promptly for processing.

II. Return Conditions

Goods meeting the following conditions can be returned:

Goods have quality issues
Goods received do not match the order
Goods were damaged during transportation

Returned goods must be basically intact and not affect resale, including but not limited to:

The main body of the goods is intact
All accessories are complete
No man-made damage
No serious use or contamination
III. Non-Returnable Situations

Returns may not be processed in the following situations:

Return period exceeds 30 days
Man-made damage to the goods
The goods are obviously used and affect resale
The goods were purchased by mistake due to personal reasons and have been used
Original accessories are missing or the packaging is severely damaged
IV. Refund Policy

After receiving and confirming that the returned goods meet the refund conditions, we will complete the refund processing within 3 business days.

Refunds will be returned using the original payment method. The actual arrival time may vary depending on the processing speed of the payment platform or bank.

All orders are one-time payments; there are no automatic renewals, automatic subscriptions, or unauthorized automatic deductions.

V. Return Process
Contact customer service to submit a return request
Provide order information and product photos
Once approved, obtain the return address
The user ships the product back
The warehouse will process the refund after inspection.

Please do not return products without confirmation, as this may affect refund processing.

VI. Logistics and Costs

If the return is due to product quality issues, the relevant return costs can be negotiated after verification.

If the return is due to personal reasons, the return shipping costs may need to be borne by the user.

VII. Contact Us

If you have any questions about the return and refund policy, please contact us through the following methods:

Email: casa.casa@mildcedar.shop
Phone: 629670595